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What should you do when your Lakeland home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your home – and your loved ones – against the various risks you may encounter, like break-ins, flooding, and fire. Although your home might be prepared, that doesn’t mean you are. Do you have a good idea of what to do if your Lakeland home alarm system goes off? The sound of an alarm is likely to be shocking, confusing, and could incite panic. Your best option is to stay level-headed and follow these straightforward suggestions.

Steps to Take Whenever Your Home Alarm System In Lakeland Goes Off

Nobody wants to be in this dilemma, but it’s also why you installed a home alarm system in the first place. You’re roused in the middle of the night with the unmistakable blaring of an alarm after one of your sensors has been triggered. What should you do?

  1. Don’t panic. This is easier said than done when your home security alarm is blaring, and your heart is pounding. But keeping a cool head is the best way to appraise what is happening. Avoid the urge of trying to deal with the emergency alone and allow your monitoring professionals and first responders to carry out their job.
  2. Take care of your family. Your priority should be your loved ones and getting them to safety. If you are dealing with a intrusion, this might include going to a designated safe zone as far from points of entry as possible. The invader was in all likelihood already turned away by the alarm, but it’s always a good idea to be extra cautious. If there’s smoke or a blaze, please leave your home immediately.
  3. Grab your smartphone. Most homeowners keep their cell phones with them all the time these days, but you could forget to take it during a crisis. Try to remember it. You’ll have the opportunity to stay connected with your monitoring specialists and receive updates through your home security app.

Collaborate With Your Round-the-clock Monitoring Agents

Whenever your home alarm system in Lakeland goes off, your 24-hour monitoring specialists will spring to action. Their first step is to confirm your alarm, and that includes reaching out to you. The protocol they adhere to is based on the kind of emergency. To illustrate, when the emergency is of a medical nature, one attempt will be made to get in touch with you before first responders are dispatched. If you have a break-in - the most frequent sort of event - a monitoring specialist will adhere to these steps to contact you:

  • An effort will be made to reach you using the command hub. You will generally be asked for a passcode.
  • If that effort doesn’t get a reply, a call is made to your primary contact number.
  • A second number or your first contact person is called next.
  • If you still can’t be reached, nearby police officers are dispatched.
  • Your monitoring agents will attempt to reach you again after emergency personnel are alerted.

If you're not in a situation where you can interact with the monitoring team, don’t fret. Support will still be sent even if you're unable to verify the emergency.

Get prepared for any emergency with a Vivint home alarm system in Lakeland

Get prepared for any situation with a contemporary home alarm system in Lakeland from Vivint. Dial (863) 591-5048 to begin designing your home’s defense today.